Resources
Seminars/Workshops/Speaking Engagements:
Keynote and Speech Topics
- High Touch Customer Satisfaction
- In Defense of Free Markets – an Engineers View
- Complexity in Markets, the Environment and the Real World
One and Two Day Seminars and Workshops
Strategy
- Strategic Planning
- Scenario Planning
- How to grow your company
Marketing
- How to develop a marketing plan
- How to generate marketing leads
- How to launch new product and services successfully
- How to increase marketing lead generation
- Using Social Media to drive leads and awareness
Sales
- Key account and target account sales development and training programs
- How to cold call management, set up appointments and create value up front
- How to negotiate with management and close more deals
- How to hire salespeople and increase their productivity
- How to give an effective executive briefing, white board presentation or webinar How to sell key accounts and setup a pursuit sales team
- Successful sales and marketing tradeshows
- Salesperson time management and how to increase your sales success.
- How to calculate sales quotas, create a sales plan and manage your sales team by metrics.
- How to develop a reseller channel program successfully
Customer Satisfaction
- Develop a high touch customer satisfaction program
- Customer satisfaction measurement systems
- Develop an Exemplary customer service culture
- Social media for cost effective peer support and self service
Whitepapers:
Newsletters: